Very informative
Very informative
Watching a few years after covid. All the salute points still very relevant. A great update for prevention and management of complaints , complaints procedure and record keeping to reduce escalation.
Great points to consider
Good course
This was very educational
Excellent content, Sue is a great speaker
Very informative !
That was a very good presentation1
excellent advice on how to deal and manage patient's expectations and complaints should they arise. Interesting to see the changes at the GDC.
well organised course
Excellent speaker, very informative.
It was very good
Really interesting and enjoyed it