Great information, useful practical and very important to be aware of.Particularly liked the descriptions of the angry person via the sulky person and how there is a need to be the assertive adult and the traits associated with each.
Kiaran is amazing at presenting the issues. Definitely very high on EQ.
Very well presented and informative thanks
Very informative
Fantastic webinar delivered by a very a wonderful speaker.
Great course with very useful points raised and tips to make a happy working environment in practice
I really enjoyed this course
Wry useful
imformative
Very comprehensive overview
Informative
a wonderful lecture, very informative on everyday issues and made me very reflective on myself
saw a few personality traits of stress in myself that i will be more mindful off. communication and good notes i will be concentration on more in the future. Thank you wonderful lecture.
Good tips and advice especially on behaviour management and how to deal with anxious/ unhappy patients.
Enjoyed the very well planned course including the explanatory slides.Grateful to improve my current knowledge