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CPD Approx. 1:00 Hours
£20.00

P212 Creating Pull Inside Your Practice

Speaker: Nicki Rowland BSc (Hons) Diploma in Leadership and Management

  • About This Course

This recorded webinar discusses:

  • Business culture, giving examples of positive culture and using it to commercial advantage
  • What the future holds for recruitment and retention of great staff
  • How to shape your practice through creating trust, generating commitment and accountability and achieving fine level of detail
  • Why changing your culture will increase your profitability
  • Exploring methods for drawing new patients to your practice

Aims

This course aims to provide learners with knowledge and understanding of methods that can be used to increase staff trust and retention.

Objectives

  • Outline examples of positive culture which can be used for commercial advantage.
  • Explain what the future holds for recruitment and retention of great staff.
  • How to shape a practice through creating trust, generating commitment and accountability and achieving fine level of detail.
  • Explain why changing your culture will increase your profitability.
  • Explore methods for drawing new patients to your practice.

Learning Outcomes

After completing this course the learner will gain an understanding of how to develop a great team to increase trust, retention and patient satisfaction.

GDC Development Outcomes

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